The Firmwide Manager of Research and Information Services (RIS) is responsible for directing all aspects of RIS operations, including long-range strategic planning, collection development in various formats, management of the RIS physical space, budget development and control, personnel management and professional development, legal research instruction, technology development, and active support of information needs of attorneys and administrative departments.

Position reports to the Chief Information Officer.

• Lead and direct firm wide RIS operations, establish short and long-range strategies, goals, and objectives, develop and implement consistent and effective policies and procedures, and ensure the highest level of support for the firm s client needs and business strategies in a context of continuous improvement.
• Position RIS to be responsive in a rapidly changing legal environment and continue the department’s evolution.
• Monitor new technology developments of information resources and make recommendations for new purchases in a cost-effective manner.
• Coordinate and facilitate the procurement process. Manage online services, including evaluation, installation, implementation, and training plans. Monitor terms of contracts and license agreements to assure compliance.
• Foster communications and develop strategic alliances with attorneys in all offices to ensure that the various practice groups are receiving the services and resources needed to support their practices.
• Work closely with other departments and firm management to promote and facilitate the exchange of information across the firm to support the business needs of the clients and the Firm.
• Develop, manage and monitor department budget, and maintain financial controls for RIS expenditures including cost recovery options. Provide oversight of the acquisitions process at all stages, including final approval.
• Market and promote the RIS department to maximize effective use of electronic and print research tools and related technologies.
• Recruit, mentor, and guide professional and administrative RIS personnel, including coaching, performance management and ongoing continuing education opportunities to enhance the team’s professional development.
• Work with relevant IT departments to develop long term plan for research services on firm portal to provide a user friendly and robust platform.
• Network with professional colleagues through seminars, conferences, meetings, and stay abreast of developments that affect law firm management.

Requirements

• MLS/MLIS or equivalent degree from an ALA-accredited library or information science program.
• 10 years of progressive, relevant RIS experience with at least 5 years in a managerial role.
• Substantial hands-on experience managing all aspects of a multi-office RIS department, including automation and technology, reference and research services, cataloging and technical services, and human resource management.
• Thorough knowledge of various technology and resource platforms for research and resources services, including legal and non-legal databases and integrated library systems
• Experience working collaboratively with technology departments to implement systems and programs. Demonstrated skills in the use of a variety of computer software and electronic and web-based resources.
• Working knowledge of a wide range of legal, business and general information resources in all media, including print, online databases and the Internet, resourcefulness in obtaining needed materials and information, and the ability to read, analyze and interpret legal and business material.
• Experience with outreach initiatives based on a strong understanding of the information needs of the Firm and the active support of all practice group and department projects.
• Experience with contract negotiations and fostering productive relationships with vendors.
• Fiscal management experience, including the acquisitions and budgeting processes, and all aspects of law firm financial management.

Preferred:

Law firm experience preferred.

Other Skills and Abilities

• Strong interpersonal communication skills
• Able to work effectively with others
• Strong analytical and problem-solving skills
• Strong organizational skills and attention to detail
• Good judgment and able to preserve confidentiality and exercise discretion
• Able to work under pressure and manage multiple projects with competing deadlines and priorities

Job advertised 2/2/2023  63